CUSTOMER EXPERIENCE / 360 CUSTOMER DIAGNOSTICS

THE MORE YOU KNOW ABOUT YOUR CUSTOMER, THE MORE YOU CAN DO FOR THEM

Becoming customer-centric is more than gathering data, it’s about understanding the data and what that means in the real world. Our 360 Customer Diagnostics practice not only bulids personas, but makes them actionable through data and customer experience journey mapping

SITECORE SOLUTIONS AGENCY

The customer holds the keys for future growth. Tap into the extraordinary world of experience led business growth backed by real-time customer diagnostics and data analysis

Nueve creates experiences by understanding customers from the inside out – then capturing customer sentiment, implicit and explicit desires and opportunities to delight them. We do customer diagnostics to provide critical insights needed for your comprehensive CX transformation

 

Nueve creates experiences by understanding customers from the inside out – then capturing customer sentiment, implicit and explicit desires and opportunities to delight them. We do customer diagnostics to provide critical insights needed for your comprehensive CX transformation

 

SITECORE CLIENTS

SERVICES DETAIL

DIGITAL EXPERIENCE PLATFORM

Never lose a chance to foster 1:1 relationship with your customers or partners. With Digital Experience Platforms like Sitecore, we create consistent experiences across channels, geographies and devices based on customer needs and preferences

 

CUSTOMER DATA INTELLIGENCE

Consolidate critical data about your customers across siloed systems to achieve your cross-functional business objectives. Our customer experience team work on details and activities collected to gain deeper understanding and create meaningful business relationships

 

COGNITIVE ANALYTICS

At Nueve, we provide actionable insights and recommendations to drive business outcomes. We leverage AI and ML powered analytics to gain visibility into systemic performance gaps and challenges occurring in cultivating new customer engagements

 

CUSTOMER DATA PLATFORM

Unify all customer data at one place and make the data available across all systems in your tech stack with the power of customer data platforms. Our CDP experts help businesses scale personalization efforts and stay relevant with next best action plan, leading to the next best experience for your customers

 

BUSINESS MODEL INNOVATION

Creating Real- Time Data Exchange

INSIGHTS

The Outlook         On Virtual        Retail in 2021 + Beyond

ARTIFICIAL INTELLIGENCE

Improving Logistics with       AI

PRODUCT DESIGN

ENABLING 1:1 RUNNER EXPERIENCE

Our Solutions

STRATEGY +

CONSULTING

We approach digital consulting from a holistic perspective to boost your business to the next level.

CUSTOMER

EXPERIENCE

Digital & technology solutions that enhances your customer’s experience for growth.

TECHNOLOGY + ENGINEERING

Nueve’s digital solutions maximize our client technology investments for enabling better experiences.

ENTERPRISE

PLATFORMS

We approach digital consulting from a holistic perspective to boost your business to the next level.

DIGITAL BUSINESS

OPTIMIZATION

Nueve clients deliver digital business solutions that set best        practices.

ACCELERATION

STUDIO

Innovation takes insight, inspiration, aspiration and action. We bring together the greatest minds to give you what you need to get to ‘What’s Next” now.

Digital & technology solutions that enhances your customer’s experience for growth.

How We Work

1

ENSURE

STABILITY

2

GAIN

MOMENTUM

3

ACCELERATE

CHANGE

We build digital infrastructure to ensure our clients have the foundational stability to meet the unexpected and to deliver on their digital transformation.

We design new operational models, workflows, tools, and systems to enable our clients to run their businesses more fluidly and more efficiently.

We bring ideas to market with speed and scale to help our clients augment their capacity for growth, find new sources of revenue, and embark on critical innovations.

WE

ARE

NUEVE

We are a digital solutions company. And we are built for challengers who need to get to ‘What’s Next’ first.

6

Offices

350

Team On-Staff

20

Years of Growth

97%

Client-Retention